Agent Development Protocol
This is a starter document outlining the MOOD MNKY agent development protocol. Future iterations will include more detailed implementation examples and advanced techniques.
Introduction
The MOOD MNKY ecosystem leverages specialized AI agents to deliver personalized, intelligent experiences. This document defines the standards, methodologies, and best practices for developing and evolving these agents, ensuring consistent quality, capabilities, and personality.Agent System Architecture
Core Agent Framework
The MOOD MNKY agent system is built on a modular architecture that enables specialized capabilities while maintaining a consistent foundation:Agent Types and Roles
Each agent in the ecosystem has a distinct role and specialized capabilities:MOOD MNKY
Customer experience and personalization
- Emotional intelligence
- Personalization services
- Product recommendations
- Customer relationship
CODE MNKY
Development support and infrastructure
- Code analysis and generation
- Documentation automation
- Technical problem solving
- Architecture assistance
SAGE MNKY
Content, learning, and community
- Learning experience design
- Content creation and curation
- Knowledge synthesis
- Community engagement
Development Lifecycle
Agent Development Process
The development of agents follows a structured lifecycle:Development Phases
1
Requirements Definition
Define the agent’s purpose, capabilities, and success criteria
- User needs analysis
- Capability specification
- Performance requirements
- Integration requirements
2
Capability Design
Design the agent’s capabilities and interaction patterns
- Voice and tone definition
- Conversation flows
- Knowledge requirements
- Tool definitions
3
Prompt Engineering
Develop prompts and context for the agent’s behavior
- System message development
- Few-shot examples
- Guardrails and boundaries
- Knowledge integration
4
Integration Development
Build technical integration with platform systems
- API integrations
- Tool implementations
- Data access patterns
- User interface elements
5
Testing and Evaluation
Validate agent performance against requirements
- Capability testing
- Performance evaluation
- User testing
- Safety and ethics review
Prompt Engineering Framework
System Message Architecture
The system message is the foundation of agent behavior, structured in layers:- Identity and Role: Core identity and purpose
- Personality and Voice: Tone, style, and expression patterns
- Core Capabilities: Primary functions and skills
- Knowledge Access: Information sources and retrieval patterns
- Interaction Patterns: Conversational flows and techniques
- Guardrails and Limitations: Boundaries and safety measures
- Performance Guidelines: Quality and effectiveness standards
Example System Message Structure
Few-Shot Examples
Few-shot examples are critical for consistent agent behavior:-
Example Selection Criteria
- Represent common use cases
- Demonstrate ideal response patterns
- Illustrate edge case handling
- Show appropriate tool usage
-
Example Structure
-
Coverage Requirements
- Basic information requests
- Complex problem-solving scenarios
- Emotional or sensitive topics
- Tool usage scenarios
- Multi-turn conversations
Knowledge Management
Knowledge Architecture
Agent knowledge is organized in a multi-layer architecture:Core Knowledge
Fundamental knowledge embedded in prompts
- Agent identity and role
- Core product information
- Brand voice guidelines
- Basic domain expertise
Retrieved Knowledge
Information retrieved from knowledge bases
- Detailed product specifications
- Customer-specific information
- Technical documentation
- Educational content
Retrieval Augmented Generation (RAG)
Our agents use RAG for accessing extended knowledge:-
Vector Database Integration
- Document chunking strategy
- Embedding model selection
- Query construction techniques
- Result ranking and filtering
-
Knowledge Integration
- Contextual insertion of retrieved information
- Source attribution and transparency
- Conflict resolution between sources
- Confidence-based reasoning
-
Knowledge Freshness
- Update frequency for knowledge bases
- Versioning of critical information
- Timestamp-based relevance assessment
- Automated knowledge refresh triggers
Tool Use Framework
Tool Architecture
Agents can access tools to extend their capabilities beyond language generation:Tool Types
Data Access Tools
Access to user and system data
- User profile retrieval
- Order history access
- Product catalog search
- Community content access
Function Tools
Execution of system functions
- Content creation requests
- Workflow initiation
- Scheduling operations
- Notification triggering
Tool Definition Standard
Tools are defined with consistent structure:Memory System
Memory Architecture
Agents maintain different types of memory:-
Short-term Conversation Memory
- Current conversation history
- Recent user preferences and choices
- Session-specific context
-
Long-term User Memory
- Persistent user preferences
- Historical interactions
- Relationship development
-
Episodic Memory
- Significant interaction events
- Previous problem resolutions
- User milestone achievements
Memory Integration
Testing and Evaluation
Evaluation Framework
Agent capabilities are evaluated across multiple dimensions:Functional Evaluation
Capability testing
- Task completion accuracy
- Knowledge accuracy
- Tool usage correctness
- Edge case handling
Experience Evaluation
User experience assessment
- Personality consistency
- Helpfulness perception
- Emotional intelligence
- Conversation flow
Test Suite Architecture
-
Automated Evaluations
- Unit tests for specific capabilities
- Regression tests for established functionality
- Performance benchmarks
- Safety and boundary tests
-
Human Evaluation
- Expert review panels
- User testing sessions
- Comparative evaluations
- Blind A/B testing
Security and Safety
Guardrails Implementation
Agents implement multiple layers of protection:-
Input Filtering
- Harmful content detection
- Intent classification
- Topic boundary enforcement
- Privacy protection
-
Output Monitoring
- Toxic content filtering
- Fact-checking for critical domains
- Uncertainty signaling
- Response diversity
-
Operational Safeguards
- Rate limiting
- Authentication requirements
- Permission-based tool access
- Audit logging
Ethical Use Guidelines
All agent development adheres to these principles:- Transparency: Clear identification as AI system
- Honesty: Accurate representation of capabilities
- Privacy: Minimal data usage and strong protection
- Inclusivity: Design for diverse user needs
- Human-centricity: Augment rather than replace
- Accessibility: Usable by people of all abilities
Integration Patterns
Agent-to-Platform Integration
Inter-Agent Communication
When agents need to collaborate:-
Handoff Protocol
- Context preservation
- Purpose specification
- Identity transparency
- Continuity management
-
Consultation Pattern
- Capability identification
- Query formulation
- Response integration
- Attribution preservation
Implementation Resources
Agent Templates
Starter templates for new agent development
Prompt Library
Reusable prompt components and examples
Testing Framework
Tools for agent evaluation and testing
Integration Samples
Example code for platform integration
Version Control and Management
Agent Versioning
Agents follow semantic versioning:- Major Version: Significant personality or capability changes
- Minor Version: New features or capability enhancements
- Patch Version: Bug fixes and minor improvements
Change Management
Changes to production agents follow a controlled process:- Proposal and Specification
- Impact Analysis
- Development and Testing
- Gradual Rollout (A/B Testing)
- Full Deployment
- Monitoring and Validation
Future Development Roadmap
The agent framework will evolve in these key areas:-
Enhanced Personalization
- Deeper user preference integration
- Adaptive personality traits
- Learning from interaction patterns
-
Multimodal Capabilities
- Image understanding and generation
- Audio processing and generation
- Interactive visualization
-
Advanced Reasoning
- Complex problem decomposition
- Multi-step planning
- Verification and self-correction
-
Collaborative Intelligence
- Agent teaming frameworks
- Specialized agent cooperation
- Human-AI collaboration patterns